0113 426 4264
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0113 426 4264
Remote Access
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About Primary ICT Support

Technology is our expertise. People are our focus.

Founded in 2006, Primary ICT Support was built on a single, unwavering principle: to remove the burden of technology management so our clients can focus on what they do best.

For nearly two decades, we have been the silent engine behind successful schools and thriving businesses. We understand that technology should never be an obstacle; it should be an enabler. Our goal is to create a dynamic, creative, and “always on” environment where your infrastructure works seamlessly in the background, allowing your organization to flourish.

Our Mission

To provide sustainable, efficient, and stable networks that empower users.

We don’t just fix computers; we build ecosystems. Our mission is to deliver IT infrastructure that is well-planned, cost-effective, and designed for the long term. We believe that a robust network is the foundation of a successful organization, and we are dedicated to ensuring that foundation is solid.

A User-Centric Philosophy

In an industry often obsessed with hardware and specs, we focus on people. We define ourselves as a “User-Centric” support company. This means we understand that even the smallest technical request is important to the person asking it.

  • We Listen: We push boundaries by listening to our customers, not by dictating to them.
  • We Align: We focus on the benefits to you, not us. Every solution we propose is aligned with your specific operational goals.
  • We Care: We strive to become more than just a service provider; we aim to become the trusted extension of your own team.

The 360-Degree Approach

We deliver a complete lifecycle of service. By combining our expertise in Managed Support, Connectivity, Cloud Services, and Web Design, we offer a true 360-degree solution.

This holistic approach allows us to improve your experience at every touchpoint. Whether it’s the speed of your broadband, the security of your server, or the design of your website, we ensure every element of your digital presence is working in harmony.

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